Privacy Policy
Last updated: 2026-07-19
Overview
This Privacy Policy explains how Halite Intelligence, Inc. ("Halite Intelligence," "Hallie," "we," "us," or "our") collects, uses, shares, and protects information when you use the Hallie app and related services (the "Service"). It applies together with our Terms of Service.
Information We Collect
We collect information you provide directly, including:
- Account information (name, email, phone, birthday, city, country)
- Beauty profile answers from the preference quizzes
- Products you enter, including brand, type, size, rating, and photos
- Daily log entries and product feedback
- Messages you send to Hallie's AI assistant
- Any consent choices you make
We also collect information automatically, including device and usage information.
Sharing Your Information with Participating Partner Brands
With your consent, Hallie uses your beauty profile and activity to personalize your experience, and, where you choose to participate, shares relevant information with participating Hallie partner brands to provide personalized recommendations, product matching, shopping experiences, and related services. This may include:
- Beauty profile
- Skin and hair characteristics
- Beauty goals
- Product preferences
- Routine and product usage information
- Purchase history through Hallie
- AI-generated recommendations
- Allergies and sensitivities you choose to provide
"Participating Hallie Partner Brands" means brands that fall under the product categories Hallie classifies as consumer packaged goods (CPG) beauty and personal care brands. Partner brands may use this information only for the purposes described here and in applicable agreements with Hallie. Hallie does not permit partner brands to use your information for unrelated purposes or to sell your personal information. You may withdraw your consent or view which brands participate at any time through your Privacy Dashboard.
How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Personalize recommendations and content
- Process points, rewards, and payouts
- Communicate with you about your account
- Analyze usage with our own first-party backend systems to improve the Service
- Detect, prevent, and address fraud, abuse, and security issues
- Comply with legal obligations
AI-Generated Recommendations
Hallie may use automated systems, including artificial intelligence, to analyze your profile, products, logs, and preferences to generate personalized recommendations and to power the Ask Hallie chat assistant. This is part of the personalization described above, not a separate use of your information. AI-generated content is based on the information you provide and may not always be accurate — you should use your own judgment before acting on any recommendation. Hallie does not use AI to make decisions that produce legal or similarly significant effects about you.
Sensitive & Special-Category Information
Some information you choose to provide — such as health-related skin conditions, allergies, sensitivities, or other information that may be considered sensitive or special-category data under applicable privacy laws — receives extra protection. Hallie only processes this information with your separate, explicit consent, collected during onboarding and manageable at any time from your Privacy Dashboard.
Hallie does not ask you to identify your race or ethnicity. Where you tell us about skin or hair characteristics (for example, to get product matches formulated for melanin-rich skin), we treat that as a product preference, not as a request for your racial or ethnic origin. If Hallie ever collects racial or ethnic origin directly, it will be disclosed and consented to separately from this section.
California Privacy Notice (CCPA/CPRA)
This section applies to California residents.
Categories Collected
- Identifiers
- Contact information
- Device information
- Purchase history
- Preference information
- Beauty profile
- Routine information
- User-generated content
- AI recommendation history
Business Purposes
- Personalization
- Customer support
- Security
- Analytics
- Product improvement
- Fraud prevention
- AI recommendation generation
Categories of Third Parties
- Participating partner brands
- Payment processors
- Cloud hosting providers
- Customer support vendors
- Analytics providers
- Email providers
Your California Rights
Subject to certain exceptions, you have the right to:
- Know what personal information we collect, use, and share
- Access the personal information we hold about you
- Delete your personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information, if applicable
- Limit the use of sensitive personal information, if applicable
- Data portability
- Not be discriminated against for exercising these rights
Sharing your information with participating partner brands, as described above, may be considered "sharing" under the CPRA. You can exercise your choices at any time on our Your Privacy Choices page.
GDPR / UK GDPR Notice
This section applies to individuals in the European Economic Area and the United Kingdom.
Contract
- Create and maintain your account
- Provide the Service
- Process points, rewards, and payouts
Consent
- Sharing information with partner brands
- Processing sensitive information
- Marketing communications
- AI personalization, where required
Legitimate Interests
- Security
- Fraud detection
- Product improvement
- Analytics
- Service maintenance
International Transfers
Your information may be processed in countries outside your country of residence. Where required by law, Hallie uses appropriate safeguards, including Standard Contractual Clauses and equivalent legal mechanisms.
Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time through your Privacy Dashboard.
Your Privacy Choices & Rights
You can manage your consent choices, download your data, and delete your account at any time from your Privacy Dashboard. See also Your Privacy Choices.
Children's Privacy
The Service is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date, and where required, we will seek renewed consent.
Contact Us
Halite Intelligence, Inc. — questions about this policy or your data can be sent to hallie@haliteintelligence.com.